The SAS Group delivers new infrastructure with managed services to Sovereign

As part of the project, the SAS Group will deliver network monitoring and support services to the company on a 24x7 basis.
 
Sovereign Design Play Systems is one of the largest providers of play school ground developments in the UK. Over the last 17 years, the company has transformed over 10,000 outdoor environments into imaginative play and learning zones.
 
Like most organisations, Sovereign has become increasingly dependent on its IT systems as the company has grown but with a burgeoning user base, this was starting to take its toll on the performance and availability of applications.
 
“Our server connectivity was getting slower and slower but we weren’t getting any closer to resolving the issues with our supplier,” said Paul Jacques, general manager for Sovereign Design Play Systems. “It all came to a head when we needed to recover some files from a back up and they couldn’t be found.”
 
Concerned that the company had outgrown both its systems and its suppliers, Paul decide to take action and contacted the SAS Group, a specialist in infrastructure design and managed services.
 
“We knew we wanted to outsource the IT function but we didn’t know if we should have someone in-house as well for basic operations,” said Paul. “After we talked through the options with SAS and worked out what the person would be doing, I could see it wasn’t cost effective.”
 
Paul also realised that one person could not be an expert in all areas of infrastructure management and design.
 
“By using a managed service provider like SAS, we could have access to multiple people with multiple areas of expertise,” said Paul. “And if we have a particular task that needs doing, we get the best person for the job rather than settle for the best job that one person can do.
 
For more information about the SAS Group visit: www.sas.co.uk